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You can choose to collect your parcels from a designated parcel centre in Clacton on Sea in Essex.

 

Prime Fulfilment Ltd
Prime House
Valleybridge Road
Clacton on Sea
Essex

CO15 4AD   






If you wish to do this please select ‘Next Working Day Collection, Clacton’ from the drop-down list of delivery options when placing your order.
  
If you place your order BEFORE NOON on a weekday it is generally ready for collection from 10am the following working day, if your order was placed AFTER NOON your order will not be picked until the following day.
 
Opening hours for collections are Monday- Friday 10am-4pm
excluding Bank Holidays
 
Go to reception and ring the bell, tell them it’s a ‘SCHOOLWEAR COLLECTION’
 
There is no charge for this service.
 
You may also drop off your returns at this address in person.




Please note this is not a shop, it is a parcel distribution warehouse and our designated collections point only.
No exchanges or advice can be offered when collecting or returning parcels to this address.


We cannot offer exchanges online. This is because there is often a difference to pay as prices vary according to size and there is also additional postage to pay for additional items to be sent out.

If we attend your school for a uniform selling trip in the summer you are welcome to return anything or exchange in person at that time, please remember to bring along your original paperwork

If you need a different size you will need to return to us the item which does not fit and then re-order separately online the item you require.